HELP US SERVE YOU BETTER!
This Client Satisfaction Measurement (CSM) tracks the customer experience of government offices. Your feedback on your recently concluded transaction will help this office provide a better service. All personal data collected will be kept confidential and shall only be used to generate reports of the survey results. Your personal data may also be shared to GCG and ARTA as required by these regulatory government agencies for their verification and validation of the survey result.
Accomplishing this form is not mandatory, you can opt not to answer.
INSTRUCTIONS: Choose your answer to the Citizen’s Charter (CC) questions. The Citizen’s Charter is an official document that reflects the services of a government agency/office including its requirements, fees, and processing times among others.